top of page

Privacy Policy

Rebel Tide Costa Rica

Effective Date: March 19, 2025
Last Updated: March 19, 2025
 

Rebel Tide Costa Rica (“Company,” “we,” “our,” or “us”) respects the privacy of our customers, website visitors, and any individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information. By using our website and services, you acknowledge and agree to the terms set forth in this Privacy Policy.

1. Collection of Personal Information

We collect personal information to provide and improve our services. The types of information collected may include:

a. Information Provided by You:

  • Name

  • Email address

  • Shipping and billing addresses

  • Payment details

  • Contact number

  • Account login credentials

  • Any additional information provided when contacting us
     

b. Automatically Collected Information:

  • Internet Protocol (IP) address

  • Browser and device information

  • Website usage data (e.g., pages visited, time spent on the site)

  • Cookies and tracking technologies (see Section 6)
     

c. Information from Third Parties:
We may receive personal information from payment processors, social media platforms, and advertising partners to enhance our services and marketing efforts.

2. Purpose of Data Collection

We use collected information for the following purposes:

  • Processing and fulfilling orders

  • Providing customer support

  • Improving our website, products, and user experience

  • Sending marketing and promotional communications (with opt-out options available)

  • Preventing fraudulent activities and ensuring security

  • Complying with legal obligations

3. Disclosure of Personal Information

We do not sell or rent personal information. However, we may share information in the following circumstances:

  • With Service Providers: Third-party service providers assisting in operations such as payment processing, order fulfillment, and website hosting.

  • For Legal Compliance: If required by law, or in response to a legal request, we may disclose information to law enforcement or regulatory authorities.

  • In Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction.

4. Data Protection and Security

We implement appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed as completely secure.

5. User Rights and Choices

Depending on the applicable privacy laws in your jurisdiction, you may have the right to:

  • Request access to the personal information we hold about you.

  • Correct or update inaccurate information.

  • Request deletion of your personal data, subject to legal and operational retention requirements.

  • Opt out of marketing communications by following the "unsubscribe" instructions in any email.

For any requests related to personal information, please contact us at channa@channabromley.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, analyze site traffic, and deliver targeted advertisements. You can control cookie settings through your browser preferences.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware of such collection, we will take immediate steps to delete the data.

9. International Data Transfers

Personal information may be processed and stored in jurisdictions outside of Costa Rica, where data protection laws may differ from those in your country.

10. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. In the case of material changes, we may provide additional notice.

11. Contact Information

For any inquiries regarding this Privacy Policy or to exercise your data rights, please contact us at:
channa@channabromley.com

​

By using our website and services, you consent to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should refrain from using our services.

bottom of page